Responsible Gaming
Gaming Should Be Entertainment
At indiafirsthand.com, we believe that online gaming should be an enjoyable form of entertainment, not a means to earn money or solve financial problems. Please approach gaming with a responsible mindset and never gamble more than you can afford to lose.
Age Verification
Online gaming is strictly restricted to individuals aged 18 years and above, or the legal age of majority in your jurisdiction in India, whichever is higher. All players must verify their age and identity during the registration process. We take age verification seriously and reserve the right to request additional documentation to confirm compliance with local regulations.
Warning Signs of Problem Gambling
If you or someone you know exhibits any of the following behaviors, it may indicate problem gambling:
- Frequently thinking about gaming or past gaming sessions
- Needing to increase bet amounts to achieve the same level of excitement
- Feeling restless or irritable when trying to reduce gaming activity
- Chasing losses by continuing to play to recover money lost
- Hiding or being dishonest about the extent of gaming activities
- Neglecting family, work, education, or other important responsibilities
- Using gaming as a way to escape problems or relieve negative emotions
- Borrowing money or experiencing financial difficulties due to gaming
- Failed attempts to reduce or control gaming
- Jeopardizing relationships, education, or career opportunities
Self-Help Tools and Features
We provide several tools to help you maintain control over your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic notifications during gameplay reminding you of the time spent and money wagered
- Session Timeouts: Automatically log out after a set period of inactivity or gaming time
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and gaming services
To access these tools, log into your account or contact our customer support team for assistance in implementing these protective measures.
Support Resources
If you are struggling with problem gambling, professional help and support are available. The following organizations provide confidential assistance:
India
- All India Institute of Mental Health (AIIMH) - Provides mental health services and counseling for behavioral issues including problem gambling
- National Institute of Mental Health and Neurosciences (NIMHANS) - Offers specialized treatment and support services
- Gamblers Anonymous India - Peer support groups for individuals and families affected by problem gambling
International Resources
- GamCare - www.gamcare.org.uk (United Kingdom)
- GamStop - www.gamstop.co.uk (United Kingdom - National Self-Exclusion Scheme)
- Gambling Help Online - www.gamblinghelponline.org.au (Australia)
- Responsible Gambling Council - www.responsiblegambling.org (Canada)
- National Council on Problem Gambling - www.ncpgambling.org (United States)
- Bundeszentrale für gesundheitliche Aufklärung - Information and support for problem gambling (Germany)
Seek Help Today
If you believe you have a problem with gaming, please do not hesitate to reach out for support. Whether you contact a professional counselor, call a helpline, or speak with a trusted friend or family member, taking action is the first step toward recovery. Your wellbeing is important to us.
Remember: You are not alone, and help is available.